What approach is used to resolve conflicts within a project team?

The approach that involves using conflict resolution techniques such as negotiation or mediation is effective because it directly addresses the issues at hand while promoting collaboration among team members. Techniques like negotiation allow team members to voice their concerns, understand different perspectives, and work together towards a mutually acceptable solution. Mediation can also bring in an impartial third party to help facilitate discussions and guide the resolution process in a constructive manner.

Utilizing these techniques fosters a positive team environment and helps maintain relationships within the team, which is crucial for the overall success of the project. It emphasizes communication and compromise, allowing team members to feel heard and valued, thereby enhancing teamwork and productivity.

Other options would not benefit the team dynamics or project outcomes. For instance, ignoring conflicts may prolong tensions and lead to unresolved issues, while formal complaints can escalate the matter unnecessarily and create a hostile environment. Assigning blame undermines collaboration and trust, further complicating the conflict rather than resolving it. Thus, employing conflict resolution techniques stands out as the most effective and constructive approach.